F：What's the lead time?
Q：Our lead time is 6-8 weeks. There are 2-3 weeks for material purchasing, and we also need time to fabricate.

F: Ingabe unikeza iwaranti yemikhiqizo yakho?
Q: Sinikeza iwaranti yeminyaka emithathu yemikhumbi yensimbi engagqwali ekusebenzeni nasekuqedeni. Isikhathi sewaranti siqala ngosuku lokuqala lokulethwa kwe-Works.

The warranty claim must be submitted to Coff once the damage occurs. We reserve the right to examine damaged parts.

F: Ungayinikeza yini insiza ye-ODM nge-logo yangasese?
Q：Coff has been working with a number of American and European brands since its establishment. We provide design service for all customers.
Private logo is workable.

F: Ngingaba kanjani umthengisi wezixhobo zokupheka ubhiya noma i-ejenti yeCOFF?
Q：You do not have to know a lot of professional knowledge, as our dedicated team of innovative professionals will work with you to create solutions from design, engineering, production to installation, no matter you are a start-ups or experienced brewers.

F: Ingabe wethula imikhiqizo emisha esikhathini esithile?
Q：Our R&D team is continuously focused on the cutting-edge brewing techniques, and develop high performance, cost-effective brewing equipment.
This year of 2020, we launched the 3rd generation of thermal oil heating brewhouse which achieves great advantages comparing with traditional steam heating vessels. Click the new equipment to see more.

F：Do you sell to U.S.?  

Q：Our main market is U.S., we are working with a number of resellers and importers in the states.
Uma kwenzeka ufisa ukubona imikhiqizo yethu iseduze, sicela ukhululeke ukuxhumana nathi.

F：Will you specify a identified territory where customer can sell your products? 

Q：We do not give our customers a kind of restriction in terms of territories, if there were conflict in the market, we will let you know.

F：How'd you offer an installation service? 

Q：We can send an engineering team or our engineers to assist you in the installation. 

Alternatively, we shall provide technical support from China.