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Customer Orientation

Time: 2021-04-22 Comment: 63

Customer-orientation has been COFF peple’s business concept, which helps COFF win more and more loyal clients. At thee end of 2020, one of COFF’s European customers asked for a set of Canning & Filling Machine. The customer got quite a few quotes from China manufacurers. 

However, at last the customer decided to place the order with COFF though he knew COFF is not the direct manufacturer. During carrying out the contract, COFF dispached their engineer several times to the manufacurer to communicate carfully with the supplier on commercial and technical details, including the brand and requirements of all key parts and electric elements.

 In addition, on the key problem of oxygen content during filling which the customer concerns most, COFF add one more device on their own cost to make th customer get better product with lower cost. What’s more during performance of the order, COFF shall dispatch the engineer at least once a week for supervision and inspection of production schedule and quality.

Customers’ trust has been highly cherished by COFF people!

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